Thank you for scheduling your laundry pickup with Clean & Carry!
How to Prepare Your Laundry for Pickup:
First-Time User Guide
Check Your Email and Phone
- You will receive an order confirmation email.
- Pickup Notification : At 5:30 PM, we'll text you a 30-minute ETA window for your pickup.
- By signing into your account, you can view your order details, track your bags, access exclusive promotions, and more.
Acceptable Preparation
- Place all your laundry in a closed bag, such as a kitchen trash bag.
- Ensure the bag is completely closed with no clothes visible outside.
- This is how our driver will collect your laundry.
Unacceptable Preparation:
- Do not leave your clothes in an open basket.
- Laundry must be in a bag, not loose or overflowing outside a container.
- Our driver will not pick up your laundry if it's prepared this way.
💬 Clean&Carry Community Guidelines
How to Treat Your Laundry Driver – Respect. Safety. Simplicity.
At Clean&Carry, we’re proud to offer an on-demand laundry service that connects you with professional drivers who pick up and deliver your laundry with care. To ensure a safe and respectful experience for everyone, we ask all customers to follow these simple community guidelines when interacting with our drivers.
⸻
✅ 1. Treat Drivers with Respect
Our drivers work hard to serve your needs on time. Please speak kindly, avoid shouting, and treat them with the same respect you’d expect in return. Aggressive, threatening, or rude behavior is not tolerated.
⸻
🚫 2. No Verbal Abuse or Harassment
Yelling at or intimidating our drivers is unacceptable. If a driver feels unsafe or mistreated, we reserve the right to discontinue service to your account. Clean&Carry is built on trust, and we stand by our team.
⸻
📱 3. Keep Communication Clear & Purposeful
Contact with drivers should only relate to your laundry pickup or delivery. Please do not initiate unrelated or personal conversations. After delivery, any issues or questions should go through our customer support team—not the driver.
⸻
🏡 4. Ensure a Smooth Pickup & Delivery
Help make the process easy by:
• Leaving laundry bags in the designated pickup area.
• Keeping pets secured.
• Making sure any building access instructions are clear in your order notes.
⸻
👥 5. We’re All Human
Our drivers are real people, not just a service. They may be someone’s parent, friend, or neighbor. Please treat them with patience and dignity, especially during high-volume days or weather delays.
⸻
🚨 Violations & Consequences
If a customer is reported for disrespectful or abusive behavior, Clean&Carry reserves the right to:
• Pause service temporarily
• Refuse future service
• Block the customer account permanently
We document all incidents seriously and may investigate reports before taking action.
⸻
📩 Need Help?
For any concerns, reach out to our support team directly through text or email. We’re here to help—24/7.
⸻
Let’s keep Clean&Carry a kind, smooth, and safe experience for everyone. 💗
Thank you for being part of the Clean&Carry community!
How to Treat Your Laundry Driver – Respect. Safety. Simplicity.
At Clean&Carry, we’re proud to offer an on-demand laundry service that connects you with professional drivers who pick up and deliver your laundry with care. To ensure a safe and respectful experience for everyone, we ask all customers to follow these simple community guidelines when interacting with our drivers.
⸻
✅ 1. Treat Drivers with Respect
Our drivers work hard to serve your needs on time. Please speak kindly, avoid shouting, and treat them with the same respect you’d expect in return. Aggressive, threatening, or rude behavior is not tolerated.
⸻
🚫 2. No Verbal Abuse or Harassment
Yelling at or intimidating our drivers is unacceptable. If a driver feels unsafe or mistreated, we reserve the right to discontinue service to your account. Clean&Carry is built on trust, and we stand by our team.
⸻
📱 3. Keep Communication Clear & Purposeful
Contact with drivers should only relate to your laundry pickup or delivery. Please do not initiate unrelated or personal conversations. After delivery, any issues or questions should go through our customer support team—not the driver.
⸻
🏡 4. Ensure a Smooth Pickup & Delivery
Help make the process easy by:
• Leaving laundry bags in the designated pickup area.
• Keeping pets secured.
• Making sure any building access instructions are clear in your order notes.
⸻
👥 5. We’re All Human
Our drivers are real people, not just a service. They may be someone’s parent, friend, or neighbor. Please treat them with patience and dignity, especially during high-volume days or weather delays.
⸻
🚨 Violations & Consequences
If a customer is reported for disrespectful or abusive behavior, Clean&Carry reserves the right to:
• Pause service temporarily
• Refuse future service
• Block the customer account permanently
We document all incidents seriously and may investigate reports before taking action.
⸻
📩 Need Help?
For any concerns, reach out to our support team directly through text or email. We’re here to help—24/7.
⸻
Let’s keep Clean&Carry a kind, smooth, and safe experience for everyone. 💗
Thank you for being part of the Clean&Carry community!
Thank you for scheduling your laundry pickup with Clean & Carry!
It's that easy! Thanks again for choosing Clean & Carry for your laundry needs. We can't wait to provide you with clean, fresh clothes in no time.
$10,00
$15