Privacy PolicyEffective Date : 01/01/2025

Clean & Carry, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services through our website or mobile app.

1. Information We Collect
We collect the following information from our users:

• Name
• Phone number
• Email address
• Delivery address
• Laundry preferences
• Order history

We do not collect or store your payment information. All payment processing is securely handled by Stripe.

2. How We Collect Information
We collect data when you:

• Create an account
• Place an order
• Use our website or app
• Interact with our customer support
• Engage with marketing messages
• We also use cookies and similar technologies to enhance your experience and analyze site traffic.

3. How We Use Your Information
We use your data to:

• Process and fulfill your laundry orders
• Send order updates and notifications
• Provide customer support
• Personalize your experience
• Improve our products and services
• Send occasional marketing communications (you can opt out anytime)

4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We only share your data with:

• Stripe for secure payment processing
• Analytics tools (like Google Analytics, Mixpanel) to understand usage and improve our service

5. Cookies and Tracking
We use cookies and similar tracking technologies to:

• Understand how users interact with our website and app
• Improve functionality and user experience
• Deliver relevant ads (if applicable)

You can control cookie preferences through your browser settings.
6. Your Data RightsYou have the right to:

• Request access to your personal data
• Request deletion of your account and associated data

To make a request, please contact us at hey@cleanandcarry.com

7. Data Security
We store your data securely using Amazon Web Services (AWS), which employs industry-standard security measures. Access to your data is restricted to authorized personnel only.

8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect data from them.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes via email or through our website.

10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at:
Clean & Carry, Inc.
Email: hey@cleanandcarry.com
Website: https://www.cleanandcarry.com