Clean & Carry Driver Service Agreement

This agreement is made between Clean and Carry, Inc. ("the Company") and the driver ("Driver") who accepts the following terms and conditions. The Driver agrees to provide laundry pick-up and delivery services on behalf of Clean and Carry, Inc. within the United States, following the terms below:

1. Declaration of Work Authorization and Insurance
  • The Driver affirms that they have a valid work permit and are legally eligible to work in the United States.
  • The Driver agrees that the vehicle used for the service is either owned by them or they have the legal right to use it, and that it has valid insurance coverage. The Driver is solely responsible for all maintenance, repair, and insurance costs for the vehicle.
2. Limitation of Liability
  • The Driver agrees that Clean and Carry, Inc. is not liable for any accidents, injuries, property damage, or damages arising from the use of the Driver's vehicle. The Driver assumes full responsibility for any accidents or incidents that may occur while performing their duties.
  • The Driver is responsible for the security of all bags transported on behalf of Clean & Carry. Clean & Carry reserves the right to impose penalties in cases of loss, theft, or intentional damage to transported bags (e.g., damage from cigarettes or missing bags).
3. Security and Conduct Standards
  • The Driver agrees to conduct themselves in a courteous, respectful, and professional manner towards customers.
  • The Driver may not communicate directly with customers. All customer interactions must occur exclusively through the Clean & Carry platform, and customer information must remain confidential.
  • The Driver is prohibited from sharing any customer information (such as addresses, phone numbers, or order details) or negotiating or entering into independent collaborations with customers or service partners. Clean & Carry reserves the right to take legal action if any violation of this rule is detected.
4. Confidentiality and Information Security
  • The Driver agrees to protect the confidentiality of all information obtained through the Clean & Carry platform, including data about customers and service partners.
  • All customer information accessed while performing duties is considered confidential and must not be shared with third parties.
  • The Driver may not exploit or misuse any information related to Clean & Carry’s customers or business partners for personal or third-party benefit.
5. Declaration of Authenticity for Legal Documents
  • The Driver affirms that all documents submitted to Clean & Carry (such as license, insurance policy, and work permit) are genuine. If any document is found to be fake, Clean & Carry reserves the right to take appropriate legal action.
  • The Driver agrees to keep all submitted information accurate and up-to-date and promptly notify Clean & Carry of any changes.
6. Responsibility for Loss and Damage
  • The Driver is responsible for the safe transportation of all bags during delivery. The Driver is accountable for any damages or loss of bags.
  • Clean & Carry reserves the right to impose penalties for any damages caused by negligence, such as cigarette burns or missing items, and may seek financial compensation if necessary.
7. Communication and Feedback
  • The Driver may not communicate directly with customers or business partners outside of Clean & Carry's established communication protocols. Unauthorized communication will result in disciplinary action.
  • The Driver agrees to provide accurate and complete feedback or reports upon request to ensure Clean & Carry can maintain customer satisfaction.
8. Monitoring and Evaluation
  • Clean & Carry reserves the right to evaluate the Driver's performance based on delivery times, customer satisfaction, and general performance. Clean & Carry may provide feedback, training, or issue warnings to underperforming Drivers.
  • Clean & Carry may inspect the Driver's vehicle or observe service processes if necessary.
9. Working Conditions
  • The Driver agrees to work according to Clean & Carry’s assigned schedules and follow routing plans. Non-compliance with these terms may disrupt Clean & Carry's workflow, leading to disciplinary action.
  • The Driver must adhere to the specified delivery times and customer addresses. Clean & Carry reserves the right to withhold payment if this requirement is violated.
10. Termination and Penalties
  • Clean & Carry reserves the right to unilaterally terminate this agreement if the Driver violates any of its terms.
  • If there is a breach of contract, Clean & Carry reserves the right to terminate the Driver’s services and initiate appropriate legal proceedings.
11. Governing Law
  • This agreement is governed by the laws of the United States. Any disputes will be resolved under the jurisdiction of U.S. courts.
12. Entire Agreement
  • This agreement represents the complete agreement between the Driver and Clean & Carry. The Driver acknowledges that they have read, understood, and accepted all the terms and conditions.
13. Safety and Code of Conduct
  • The Driver agrees to adhere to Clean & Carry's safety standards and protocols. Proper attire and conduct are required during service.
  • The use of alcohol or illegal substances while on duty is strictly prohibited. If detected, the agreement will be immediately terminated.
14. Vehicle Maintenance and Regular Inspections
  • The Driver confirms that the vehicle used for service is properly maintained and mechanically safe. Clean & Carry reserves the right to terminate the contract if the vehicle is deemed unsafe.
  • The vehicle must not contain any hazardous materials that could harm Clean & Carry’s or customer’s belongings.
15. Work Hours and Flexibility
  • The Driver agrees to work during designated hours and fulfill service requests as scheduled. The Driver must inform Clean & Carry in advance if unavailable during scheduled hours.
  • Clean & Carry reserves the right to request flexibility from the Driver during peak service times or unforeseen circumstances.
16. Performance and Efficiency Evaluation
  • Clean & Carry reserves the right to evaluate the Driver's performance based on timely deliveries, customer satisfaction, and service quality. Feedback or training may be provided as necessary.
17. Data Privacy and Customer Information Protection
  • The Driver must comply with Clean & Carry's data privacy policies and may not store, share, or personally use any customer data.
  • Unauthorized access to or disclosure of customer information will result in Clean & Carry taking legal action.
18. Payment Terms and Deductions
  • Payments to the Driver will be made according to the payment schedule. However, Clean & Carry reserves the right to deduct fees for any breach of contract, damage during service, or incomplete deliveries.
  • The Driver accepts Clean & Carry’s specified deduction and penalty rates and pre-authorizes deductions as per these rates.
19. Security of Customer Items
  • The Driver is responsible for the security of all customer items transported and must take necessary precautions to avoid damage or loss.
  • Clean & Carry expects complete, undamaged delivery of customer items, with financial compensation for any violations.
20. Emergency Protocols
  • The Driver must notify Clean & Carry promptly in the event of an accident, natural disaster, or other emergency. The security of customer items is the top priority in such cases.
  • Emergency procedures (such as moving customer items to a secure location) are outlined in Clean & Carry’s emergency guidelines, which the Driver agrees to follow.
21. Health and Safety Standards
  • The Driver must adhere to all health and safety protocols. For example, preventative measures must be taken against infectious diseases like COVID-19.
  • In the event of illness or a contagious condition, the Driver must inform Clean & Carry and temporarily cease work.
22. Independence of the Work Relationship
  • The Driver acknowledges that they are not an employee of Clean & Carry but an independent contractor. Clean & Carry is only responsible for organizing and managing the delivery work, with no direct employer authority over Driver's working hours.
  • The Driver may not enter into any binding agreements or commitments on behalf of Clean & Carry.
23. Agreement Modifications
  • Clean & Carry reserves the right to modify this agreement if necessary. Modifications will be communicated to the Driver in advance and become effective upon acceptance.
  • If the Driver does not comply with updated terms, Clean & Carry reserves the right to terminate the contract.
24. Disclaimer of Liability for Service
  • Clean & Carry is not liable for any damages or legal disputes arising during the Driver’s provision of services.
  • The Driver is solely responsible for any liabilities that may result from their actions.
25. Non-Transferability of Agreement
  • The Driver may not transfer or delegate this agreement or its obligations to any third party and may not provide services on behalf of another person.
  • Clean & Carry reserves the right to reassign Driver services to another Driver if necessary.